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Remote Property Management: Smart moves in challenging new work environments

During the current health crisis, many industries have embraced technology that not only helps deliver a safer client experience, but encourages practitioners to work safely and “smarter”. Property managers in Baltimore are no exception

Technology – The Smarter Option

Baltimore property managers have had to redefine and reinvent themselves. They have embraced “smarter” ways to work by using technology.

Some of these solutions include:

  • Virtual Tours: Touring a property, either to inspect damage, show the property to prospective renters, or as part of your property management contract bidding process, isn’t likely to be a thing of the past. However, the current health crisis has shown that many face-to-face contacts aren’t essential. Virtual tours provide clients, employees and tenants a much safer property management experience.
  • Smart Lockers: Many building managers offer front reception staff, or consignee services to large multi-tenant facilities and other commercial properties that they manage. A hallmark of this premier service is in-person receipt, storage, and delivery of mail, packages, and other items into individual drop boxes. That’s yet another area where property management companies in Baltimore have added contact-less service, such as smart lock-enabled delivery boxes.
  • Routine Meetings: Any Baltimore-based property management company will agree that meetings are an integral part of service delivery. Given the new paradigm of remote work, it’s easy for property managers to embrace technological solutions that cut down on needless in-person meetings. Increasingly, property management companies in Baltimore MD are turning to online meeting tools – some paid and some free, to conduct remote meetings. These include:
  • Zoom
  • Google Meet
  • Microsoft Teams
  • Cisco WebEx
  • RingCentral Video
  • Document Sharing: Ask any owner of a company, that provides rental property management in Baltimore, what one of their biggest concerns is, and it’s likely to be expediting contracts, tenant agreements and other related paperwork. Well, technology has a solution for that tooIf you are a company offering property management in Baltimore County, then you could embrace secure cloud storage as one alternative to snail mail, for sending and receiving your documentation. Consider using tools such as:
  • Microsoft OneDrive
  • Google Drive
  • Dropbox
  • Box
  • Apple’s iCloud
  • Amazon Drive

Some of these services are entirely free, while others offer limited free features. Some require licensing to use – but the cost outweighs the benefits.

A Day in the Life of a “Smart” Property Manager

So, are these technologies effective for property managers to embrace, and do they really add efficiency to the day-to-day workings of busy property managers?  The short answer – YES! Property management companies in Baltimore, that opt to work “smart” can benefit greatly from adopting these technologies.

While some of them help save time, others may drive cost savings across the company. However, all these technologies help mold property management to conform to industry best practices – which is to reduce unnecessary (and avoidable) in-person contact while delivering service.

The best thing about making such smart moves, in today’s challenging property management environment, is that Baltimore County property management companies don’t compromise on the quality of the service they deliver. In fact, using these smart tools does the opposite: While enhancing service delivery quality, technology also injects efficiency and transparency throughout the management process.

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